3. Data
3.1 Data sources
This is a stylised model. All data are synthentic.
3.2 Pre-processing
No additional pre-processing of data was undertaken.
3.3. Input parameters
Sampling distributions
| Activity | Distribution |
|---|---|
| Patient inter-arrival time | Exponential(100.0 / 60.0) |
| Call duration | Triangular(5.0, 7.0, 15.0) |
| Chance nurse callback | Bernoulli(0.40) |
| Nurse call duration | Uniform (10.0, 20.0) |
Resources
| Resource | Count |
|---|---|
| Call operators | 13 |
| advanced nurse practitioners | 9 |